Well, not really.
Let’s start with admitting the fact that disruption is inevitable, but nonetheless, deeply feared.
This is true in all facets of human life, but especially in the workforce when it comes to facing the reality of robots and artificial intelligence.
We’ve seen this with every big technological leap. From the printing press to the farming and later the industrial revolutions, to automobiles and computers. Today, as we prepare to enter the next big technological revolution, A.I, we must once again reflect on how we want this profound, transformation to our society to occur, especially in the fields of global business and human resources.
We’ve all seen the articles of A.I.’s early adopters. Driverless cars, virtual assistants, gaming, speech recognition, language processing, have all been the result of A.I.’s power to transform the paradigm and enable new possibilities.
But where does this leave us?
For software developers, data scientists, engineers and most information technology workers, A.I. is perceived to either be putting their jobs at risk or changing their responsibilities to accommodate its rapid advancement. As A.I. development accelerates, it is only natural for workers and business owners in other industries to ask themselves:
Are my skills relevant anymore?
As counter-intuitive as it sounds, the rise of A.I. adoption has actually led to companies investing more in their human workforce. As the increase in investments in software and technologies that support A.I. implementation, also increases the need for training and skill-building of employees working alongside it. As it happens, companies can’t go all-in on AI without balancing the investment ratio between technology and human workers. Furthermore, in recent research, more than 80% of decision makers say they’ll retrain or redeploy employees whose roles are replaced or plan to be replaced with new technologies.
So how can today’s workforce better prepare itself to form the missing middle, as it were, between human and A.I. collaboration in the near future?
To start, most traditional forms of work have become a chain of mundane, repetitive tasks, not needing a human being’s high intelligence and creative problem-solving abilities, instead of being tasks readily done by machines with synthetic intelligence. What is needed is lifelong learning and skill development.
Market studies suggests that there are 3 angles for employees and employers to work together to speed up learning and application of crucial capabilities for the future of human and AI collaboration.
Like-mindedness – Common goals for workers and employers in the new workplace.
- Readiness – Preparing employees in advance through clear communication and focused overall strategy.
- Talent Overview – Understanding the current workforce and identifying the capabilities and gaps to know whether to buy or build talent.
- Utilising Data Technology – AI algorithms help spot hidden talents and transferrable skills which otherwise go undetected to utilise the most out of the current talent.
Go-Getters – Providing opportunities for workers to self-develop and build their skillsets with quality resources.
- Scientific methods – Improved effectiveness of learning for experienced workers with the use of established and scientific techniques.
- Smart technologies – Simulations through virtual reality (VR) and augmented reality (AR) provide realistic situations that give workers a chance to train more effectively.
- Collaborative Learning – Peer-to-peer learning encourages extensive learning through the sharing of resources, ideas and creativity.
Mutual Values – Cultivating a culture that encourages growth and continual learning.
- Encourage growth – Nurture people to adapt and prepare for growth.
- Enabling learning – Provide easy access to quality training programs and resources that are globally proven.
- Always learning – Provide clear overview of performance to increase engagement combined with possible career pathways with skills training.
It’s important to remember that jobs will indeed change over the next 10 to 20 years in the face of A.I. but that this is more of an opportunity than a death sentence. With the right attitude to learning, developing interdisciplinary skills, and a touch of human spirit and ingenuity, human beings will be an essential cog in the machine of industry, along side our A.I. assistants, for generations to come.
Find out more about how we can help you develop your workforce for the future at accendo.com.my